Return Policy

New Item Return Policy

Hireko Golf will exchange or refund new and unused merchandise in resellable condition within 30 days of purchase accompanied by the original sales receipt. Customer is responsible for freight back to Hireko Golf.

Mis-shipped Item Return Policy

Customer has 10 days to inform us of any mis-shipped products. Hireko will exchange or refund new and unused merchandise within 30 days of purchase. Hireko will pay for the freight of the mis-shipped item back to Hireko.  To expedite the process, on occasion Hireko may reship a replacement order prior to physically receiving the return.  In the event the mis-shipped merchandise is not returned to Hireko, customer will be billed for the replacement order, including freight.

Address Changes or Incorrect Addresses

It is the responsibility of the buyer to provide an accurate and deliverable shipping address. Please carefully review all the details at checkout prior to completing your order.

If the shipping address was entered incorrectly, and the order has not shipped, please contact customer service immediately to see if the address can be updated. Customer service will advise you of your options once we determine the status of the order.

If the order has shipped and was not able to be delivered, the carrier may send the package(s) back to us. In the event this happens, we will contact you to send the order back out at no cost to the correct address. However, if you decide to cancel the order, they will be issued a 15% restocking fee.

How to Return Merchandise

First, call Hireko at 800-367-8912 or email support@juggernautgolf.com to receive a Return Authorization Number. Returns must be new and unused and include all contents that were originally sent to the customer. Hireko Golf will not accept returns on items in the case of customer induced pop-up marks, dings, chips, tire marks, deep scratches, unusual rusting or excessively bent shafts. Wrap the package securely and send it to the following address:

Hireko Golf
Returns Department
Return Authorization Number (PLACE NUMBER HERE)
8855 Washington Blvd.
Suite 4
Roseville, CA  95678

Fine Print

• Hireko will exchange or refund new and unused merchandise within 30 days of purchase accompanied by the original sales receipt.
• Customers are responsible for all associated shipping costs to return base model or upgraded custom golf clubs not covered under Manufacturer’s Warranty.
• Ground shipping will be covered by Hireko Golf on warranty and defective returns only if the defect occurs within 30 days of purchase.
• Hireko Golf will give store credit only on all approved assembled golf clubs returned.
• No COD return shipments will be accepted.